An AI receptionist that answers and books.
Max Level Pro includes an AI receptionist. It answers new enquiries across text, email, web chat and direct messages, offers open times from your calendar, and books the appointment.
What the AI receptionist does
- Reads the actual question, not a keyword, and answers in your words.
- Gives your pricing and your policies as you set them.
- Offers times your calendar has confirmed are free, then books one.
- Works after hours, on weekends and while your team is on a job.
- Passes a real objection, or anything unusual, to a person.
Web chat and call routing
Max Level Core includes web chat on your site and call routing, so a visitor or a caller reaches the right place.
Max Level CRM includes a phone line with missed-call text-back, which texts a caller the moment you miss them.
How it is set up
Max Level builds the AI receptionist around your services, prices and booking rules, then tests it before it talks to a real lead.
The AI reply layer runs outside the platform. It is Max Level software, and it is switched off when an engagement ends.
Questions, answered.
What is the difference between web chat and the AI receptionist?
Web chat puts a chat box on your site. The AI receptionist on Max Level Pro is the part that answers questions and books appointments across several channels.
Does the AI make things up?
It answers from the pricing and policies you give it, and it hands anything outside that to a person.
Which channels does it cover?
Text, email, web chat and direct messages.
Which plan includes it?
Max Level Pro. Max Level Core includes web chat and call routing.