Appointment booking and no-show follow-up, handled.
Max Level books appointments into times your calendar has free, sends the confirmation and reminders, and follows up when someone does not show. Your team stops chasing and starts showing up.
How Max Level books appointments
Max Level reads your calendar and only offers times that are really open, so nobody gets double-booked.
The lead picks a time, the booking lands on your calendar, and a confirmation goes out straight away.
Reminders and no-show follow-up
- A confirmation as soon as the appointment is booked.
- Reminders before the appointment, by text and email.
- A friendly message after a no-show that offers a new time.
- A review request after the job, so happy customers leave a rating.
Which Max Level plan includes it
Max Level Core includes reminders and no-show follow-up, set up and run by our team. Max Level CRM includes calendars and booking so you can run it yourself.
What you need in place
Text reminders need carrier registration and consent from the people you message. Max Level Core includes setting that up, and every message carries an opt-out.
Questions, answered.
Can customers book themselves?
Yes. Customers pick from the times your calendar has free, and the booking is confirmed straight away.
What does Max Level do about no-shows?
It sends a follow-up that offers a new time, so the customer can rebook without anyone on your team making a call.
Does it ask for reviews?
Yes. A review request goes out after the job, and you choose the wording.
Can I change the reminder timing?
Yes. The timing and the wording are set up with you, in your voice.